MANAGEMENT TEAM
Jeffrey Serge
Owner & President
A 2003 graduate of Siena College, where he studied Business with a focus on Marketing and Management, Jeff Serge founded Mercury Screen Printing in 2013 with a vision of building a company centered on quality products, strong customer relationships, and exceptional service.
As Owner and President, Jeff focuses on business development, company growth, strategic planning, and building long-term customer relationships. While Mercury's experienced in-house management team oversees daily operations, Jeff works closely with company leadership and the outside sales team to identify new opportunities, strengthen partnerships, and guide the overall direction of the business.
Since opening Mercury, Jeff has helped expand the company's capabilities beyond traditional screen printing to include embroidery, custom sublimated uniforms, promotional products, and comprehensive online store programs for athletic teams, schools, businesses, and organizations.
With a strong background in sales, marketing, and management, Jeff remains actively involved in developing customer relationships, exploring new markets, and supporting Mercury's continued expansion. His leadership approach emphasizes teamwork, accountability, innovation, and empowering his management team to successfully run the company's daily operations.
Jeff takes pride in the team Mercury has built and remains committed to providing customers with creative solutions, dependable service, and products that represent their organizations at the highest level.
Looking to discuss a new business opportunity, large-scale apparel program, or partnership with Mercury? Jeff welcomes the opportunity to connect directly.
Doug Weller
Director of Web Stores; In-House Sales
Doug oversees all of our in-house web stores, including on-demand stores, custom web stores, and uniform stores. He works with a team that can also assist with graphic design, but Doug is the primary contact for everything related to web stores at Mercury Screen Printing. Whether you're looking to have a new web store built or have a question about an existing web store order, Doug and his team can help guide you through the process.
Nick Hayden
Screen Print Manager
As Screen Print Manager at Mercury Screen Printing, Nick Hayden oversees the daily operations of the screen printing department, ensuring every project is completed with precision, efficiency, and attention to detail.
Nick plays a key role in coordinating production schedules, managing workflow, and leading the screen printing team to consistently deliver high-quality finished products. His hands-on leadership and commitment to maintaining production standards help ensure orders are completed accurately and on time.
With a strong focus on teamwork, quality control, and continuous improvement, Nick takes pride in keeping production running smoothly while helping Mercury deliver exceptional results for its customers.
Steve Abba
Director of Warehouse & National Lacrosse Equipment Sales
A native of Niskayuna, New York, and former collegiate lacrosse player at Marquette University and SUNY Cortland, Steve brings a strong background in athletics, teamwork, and leadership to Mercury Screen Printing.
With over nine years of experience at Mercury, Steve has played an integral role in team and corporate sales, leading the pre-production team, and overseeing the production and fulfillment of online team stores.
In his current role, Steve oversees Mercury's warehouse operations and manages the company's in-house inventory, ensuring products are organized, stocked, and ready to meet customer needs. He also leads Mercury's lacrosse hard goods sales, serving as the primary point of contact for equipment sales and coordinating the in-house sales process. His extensive knowledge of the game and equipment allows him to provide valuable guidance to teams, coaches, and organizations.
Steve's passion for sports and commitment to teamwork drive his approach to building customer relationships, supporting his colleagues, and delivering exceptional service. He thrives in a collaborative, sports-focused environment where teamwork and customer satisfaction are top priorities.
Jocelyn Ahearn
Webstore Specialist
A native of Cohoes, New York, and a graduate of Cohoes High School, Jocelyn Ahearn brings strong organizational skills, attention to detail, and a customer-focused approach to Mercury Screen Printing.
As a Webstore Specialist, Jocelyn plays an essential role in creating and managing Mercury's custom online stores for schools, athletic teams, businesses, and organizations. She works closely with the sales, art, and production teams to ensure each store is professionally built, easy to navigate, and tailored to meet the customer's specific needs.
In addition to building and managing online stores, Jocelyn plays a major role in product procurement and ordering for Mercury's webstore programs. She helps coordinate merchandise purchasing, manages order details, and works to ensure products move efficiently through the production and fulfillment process.
Jocelyn also takes the lead on Mercury's team uniform websites, overseeing the setup and coordination of online uniform ordering programs for athletic organizations. Her understanding of team apparel, uniform ordering, and e-commerce operations makes her a valuable resource for both customers and the Mercury team.
Have a question about Mercury's online stores or team uniform programs? Jocelyn is your go-to contact! With her wealth of knowledge, experience, and commitment to customer service, she helps make the entire process simple, organized, and stress-free.
Brittney Parker
Graphic Design Manager
A graduate of The Sage Colleges with a degree in Graphic + Media Design, Brittney Parker brings creativity, technical expertise, and a strong eye for detail to Mercury Screen Printing.
As Graphic Design Manager, Brittney leads Mercury's art department, overseeing the development of custom artwork, product mockups, and production-ready designs. She works closely with customers, the sales team, and production staff to transform creative ideas into high-quality designs that accurately represent each client's vision.
Beyond apparel design, Brittney also helps customers develop their own unique brand identity, offering creative assistance with custom logo design, branding concepts, and visual elements that bring a business, team, or organization's identity to life. Whether a customer is starting from scratch, refreshing an existing logo, or looking to establish a consistent brand across multiple products, Brittney has the creativity and expertise to help guide the process.
Brittney specializes in creating clear, easy-to-read artwork approvals and one-of-a-kind designs that balance creativity with the technical requirements of screen printing, embroidery, and other decoration methods.
Her attention to detail, creative approach, and commitment to customer satisfaction help ensure every project moves seamlessly from initial concept to finished product.
Christina Plummer
Graphic Design Specialist
A graduate of The College of Saint Rose with a Bachelor of Fine Arts (BFA) in Graphic Design and a minor in Art History, Christina Plummer brings creativity, technical knowledge, and a strong artistic foundation to Mercury Screen Printing.
As a Graphic Design Specialist, Christina plays an important role in developing custom artwork, preparing designs for production, and ensuring that every project meets Mercury's quality standards. She works closely with the art and production teams to transform customer concepts into polished, print-ready designs.
Christina specializes in pre-press preparation, artwork refinement, and production-ready file development, helping ensure designs are properly formatted and optimized for the screen printing process. Her attention to detail and understanding of both creative design and technical production requirements help keep projects moving efficiently from artwork approval to finished product.
With a passion for design and a commitment to quality, Christina takes pride in creating artwork that not only looks great but also translates beautifully onto the finished product.
Kim Santos
Graphic Design Specialist
As a Graphic Design Specialist at Mercury Screen Printing, Kim Santos brings creativity, attention to detail, and a passion for custom apparel design to the Mercury team.
Kim specializes in creating fully customized sublimated uniforms and apparel, working with athletic teams, schools, and organizations to develop unique designs that showcase their colors, logos, and team identity. From initial concepts to finished artwork, Kim helps bring each customer's vision to life.
With a strong understanding of sublimation printing and custom uniform design, Kim creates detailed artwork and production-ready layouts that ensure every element of a uniform looks its best. Whether designing lacrosse jerseys, team uniforms, or other custom apparel, Kim focuses on combining creativity with functionality to deliver a professional finished product.
Working closely with Mercury's sales, art, and production teams, Kim helps ensure that every design meets customer expectations while maintaining the quality and consistency Mercury is known for.
Gabby DePiero
Digital Print Media Manager
As Digital Print Media Manager at Mercury Screen Printing, Gabby DePiero oversees the production of a wide range of custom digital printing products, bringing precision, creativity, and attention to detail to every project.
Gabby specializes in vinyl graphics, custom banners, helmet decals, stickers, and direct-to-film (DTF) printing. From promotional signage and branded graphics to custom athletic decals and apparel transfers, she helps deliver high-quality products for businesses, schools, athletic teams, and organizations.
In her role, Gabby manages the day-to-day workflow of Mercury's digital printing operations, ensuring projects are produced accurately, efficiently, and to the company's quality standards. She works closely with the art, sales, and production teams to turn customer concepts into finished products.
Looking for custom decals, banners, stickers, or DTF printing? Gabby is your go-to specialist! Her product knowledge and commitment to quality help make Mercury a trusted resource for custom digital printing solutions.
Pam Wells
Procurement Specialist & Administrative Assistant
As a Procurement Specialist and Administrative Assistant at Mercury Screen Printing, Pam Wells plays an important role in keeping daily operations organized, efficient, and running smoothly.
Pam supports product procurement, vendor coordination, and purchasing, helping ensure the apparel, merchandise, and materials needed for customer orders are sourced accurately and on time. She works closely with Mercury's sales, production, and management teams to coordinate orders, track purchasing details, and maintain efficient workflows.
In addition to her procurement responsibilities, Pam provides essential administrative support, assisting with internal communications, documentation, and day-to-day office operations. Her organizational skills and attention to detail help keep projects on schedule and departments working together.
With a strong commitment to teamwork and customer service, Pam is a valuable resource for both Mercury's employees and customers, helping ensure orders move smoothly from the purchasing process through production.
Gerino Cayanan
Graphic Design Specialist
As a Graphic Design Specialist at Mercury Screen Printing, Gerino Cayanan brings creativity, technical expertise, and attention to detail to Mercury's art department.
Gerino specializes in fully customized sublimated sports uniforms for athletic programs at every level, from youth and travel teams to high school and collegiate athletics. He works closely with customers to develop unique uniforms that showcase their team colors, logos, and identity.
As Mercury's lead specialist for sublimated uniforms, Gerino oversees the artwork process, helping teams bring their ideas to life while ensuring every design is accurate and production-ready. He also collaborates with Mercury's sales and production teams to keep projects moving smoothly from concept to completion.
Looking for custom sublimated uniforms? Gerino is your go-to contact! His experience, creativity, and understanding of athletic apparel make him a valuable resource for teams looking to create a professional, standout look.
Connor Russell
Inventory Specialist
As an Inventory Specialist at Mercury Screen Printing, Connor Russell plays an important role in keeping the company's inventory organized, accurate, and ready for production.
Connor supports inventory management, product receiving, stock organization, and order tracking, helping ensure apparel, equipment, and merchandise are properly accounted for as they move through Mercury's warehouse and production departments.
In addition to his inventory responsibilities, Connor plays a major role in Mercury's online store shipping and fulfillment operations. He helps coordinate the packing, processing, and shipping of webstore orders, ensuring customers receive their merchandise accurately and efficiently.
Connor is also a valuable resource for customers looking for updates on their online store purchases. With direct knowledge of Mercury's fulfillment operations, he can provide insight into an order's status, where it stands in the shipping process, and when customers can expect their merchandise.
Have a question about your webstore order or wondering where your shipment is? Connor is your go-to contact! His hands-on involvement in shipping and fulfillment allows him to provide timely updates and help customers get the answers they need.
With a strong focus on organization, accuracy, and customer service, Connor helps ensure Mercury delivers a smooth experience from order placement through final delivery.
EhTaLer Moo
Shipping Specialist
As a Shipping Specialist at Mercury Screen Printing, EhTaLer Moo plays an important role in ensuring customer orders are accurately packaged, processed, and shipped on time.
EhTaLer works closely with Mercury's warehouse, production, and fulfillment teams to coordinate outgoing shipments for custom apparel, team uniforms, corporate merchandise, and online store orders. With a strong focus on order accuracy, packaging quality, and efficient shipping, he helps ensure every product reaches its destination in excellent condition.
From preparing individual customer shipments to coordinating larger team and organizational orders, EhTaLer's attention to detail and commitment to efficiency help keep Mercury's shipping department running smoothly.
Wondering where your shipment is? EhTaLer is your go-to contact! Whether your order is being prepared for shipment or is already on its way, he can provide an immediate update on its shipping status or help locate tracking information for orders that have shipped.
EhTaLer's commitment to customer service and timely communication helps ensure a smooth shipping experience from Mercury's warehouse to your doorstep.
Olivia Ries
Collections Specialist
Currently in her senior year at Siena University and preparing to graduate at the end of the year, Olivia Ries brings enthusiasm, strong organizational skills, and attention to detail to Mercury Screen Printing's collections department.
As a Collections Specialist, Olivia plays an important role in managing accounts receivable, outstanding balances, and payment collections. She works to ensure invoices are followed up on, payments are received in a timely manner, and customer accounts remain current.
Olivia works directly with customers regarding overdue invoices, outstanding balances, and payment arrangements. Her organized approach, persistence, and clear communication help keep Mercury's collections process efficient while supporting the company's financial operations.
Balancing her academic responsibilities at Siena University with her role at Mercury, Olivia continues to build valuable professional experience in collections, account management, and financial administration.
Have a question about an outstanding invoice, past-due balance, or payment status? Olivia is your go-to contact! She can provide account updates, assist with payment arrangements, and help resolve outstanding balances.
Tony Asterino
Director of Accounting
As Director of Accounting at Mercury Screen Printing, Tony Asterino plays an important role in overseeing the company's accounting operations, ensuring financial accuracy, organization, and accountability across the business.
Tony works closely with Mercury's finance and leadership teams to manage financial reporting, accounting procedures, account reconciliation, and financial recordkeeping. His oversight helps ensure the company's financial information is accurate, properly documented, and available to support informed business decisions.
In collaboration with Mercury's Director of Finance, Tony helps maintain organized financial records, review accounting activity, and support the preparation of financial statements and reports. His attention to detail and focus on accuracy are essential to maintaining a reliable and efficient accounting process.
Tony also serves as a valuable resource for internal accounting questions, financial documentation, and account reconciliation, helping ensure Mercury's financial operations remain consistent and well managed.
With a commitment to financial accuracy, accountability, and sound accounting practices, Tony provides important support to Mercury's leadership team and the company's continued growth.
Dawn Kamus
Director of Finance
As Director of Finance at Mercury Screen Printing, Dawn Kamus plays a key leadership role in overseeing the company's financial operations, helping ensure the business remains organized, financially sound, and positioned for continued growth.
Dawn is responsible for financial management, budgeting, cash flow oversight, accounts payable, accounts receivable, and financial reporting. She works closely with Mercury's leadership team to monitor financial performance, manage expenses, and support important business decisions.
Dawn also works closely with Mercury's accounting team, ensuring financial records, reports, and supporting documentation are accurate, organized, and properly prepared. Her attention to detail helps streamline communication with the accounting team, maintain clean financial records, and ensure all necessary information is readily available for reporting and financial review.
In addition to overseeing daily financial operations, Dawn helps maintain efficient accounting procedures and supports financial planning across the organization. Her organized approach and understanding of the company's finances help keep Mercury's financial operations running smoothly.
Have a question about paying a bill, an outstanding payment, or the status of a bill being paid? Dawn is a valuable resource! She can assist with payment inquiries, accounts payable questions, and providing updates on financial transactions to help ensure matters are handled accurately and efficiently.
With a focus on financial accountability, accuracy, and operational efficiency, Dawn is an important part of Mercury's leadership team and contributes to the company's continued success.